# UnboxChat

> UnboxChat is a multi-user WhatsApp Business panel built on the official WhatsApp Cloud API. Shared inbox, broadcasts, keyword automation, AI chatbot, forms, catalog, payments and API in one place.

UnboxChat is made by Growable Digital Solutions Private Limited (India), a Meta Tech Provider. Customers pay Meta directly for WhatsApp conversations; UnboxChat charges only a monthly plan fee.

## Main pages
- [Home](https://unboxchat.com/): Overview of the product
- [Features](https://unboxchat.com/features): Shared team inbox, Broadcast campaigns, Keyword automation, AI chatbot, Forms and flows, Catalog and payments, Lead and ad capture, Template manager, API and webhooks, Analytics, Teams and roles, Official and secure
- [Solutions](https://unboxchat.com/solutions): Use cases for retail, logistics, real estate, education, finance and support
- [Pricing](https://unboxchat.com/pricing): Monthly and yearly plans in INR
- [About](https://unboxchat.com/about): Company and principles
- [Contact](https://unboxchat.com/contact): Demo and sales enquiries
- [Blog](https://unboxchat.com/blog): Guides on the WhatsApp Business API, templates, broadcasts, automation and AI

## Articles
- [What Is the WhatsApp Business API? A Plain Guide for Growing Teams](https://unboxchat.com/blog/what-is-whatsapp-business-api): The WhatsApp Business API lets a company talk to customers at scale with a team, automation and software. Here is what it is, what it costs you in effort, and who needs it.
- [WhatsApp Business App vs API: Which One Does Your Business Need?](https://unboxchat.com/blog/whatsapp-business-app-vs-api): Both are official, but they solve different problems. Compare team size, automation, broadcasts and limits so you can choose without guessing.
- [How to Get WhatsApp API Access in India, Step by Step](https://unboxchat.com/blog/how-to-get-whatsapp-api-access-in-india): A clear checklist for getting a number on the WhatsApp Cloud API: business portfolio, number choice, verification and the first test message.
- [WhatsApp Message Templates: Types, Rules and Examples](https://unboxchat.com/blog/whatsapp-message-templates-guide): Templates are how a business starts a conversation. Learn the three categories, how variables work and examples you can adapt today.
- [Why WhatsApp Templates Get Rejected and How to Fix Them](https://unboxchat.com/blog/how-to-get-whatsapp-templates-approved): Most rejections come from a handful of fixable mistakes. Use this checklist to get templates approved the first time.
- [WhatsApp Broadcast Best Practices That Protect Your Number](https://unboxchat.com/blog/whatsapp-broadcast-best-practices): Broadcasts can bring orders or get your number restricted. Follow these rules on opt in, timing, content and testing to stay on the right side.
- [The WhatsApp 24 Hour Window Explained With Examples](https://unboxchat.com/blog/whatsapp-24-hour-window-explained): The 24 hour customer service window decides when you can send free form messages and when you must use a template. Here is how it works.
- [How to Set Up Keyword Auto Replies That Customers Actually Like](https://unboxchat.com/blog/how-to-set-up-whatsapp-keyword-auto-replies): Simple keyword rules can answer the top questions in seconds. Learn how to plan them, write them and avoid robotic replies.
- [AI Chatbots for WhatsApp Customer Support: What Works and What Does Not](https://unboxchat.com/blog/ai-chatbot-for-whatsapp-customer-support): An AI chatbot can answer FAQs from your own content and hand over when unsure. See how to set it up safely and keep control of cost and quality.
- [Why Your Team Needs a Shared Inbox for WhatsApp](https://unboxchat.com/blog/shared-team-inbox-for-whatsapp): Shared logins and phones cause missed chats and duplicate replies. A shared inbox gives owners, notes and clear status for every conversation.
- [Click to WhatsApp Ads: How to Turn Ad Clicks Into Conversations](https://unboxchat.com/blog/click-to-whatsapp-ads-guide): Click to WhatsApp ads open a chat instead of a web page. Learn how they work, how to greet new chats and how to follow up well.
- [Follow Up Facebook Lead Ads on WhatsApp Within Minutes](https://unboxchat.com/blog/facebook-lead-ads-whatsapp-follow-up): Leads from forms go cold fast. Learn how to bring Facebook lead form responses into WhatsApp and start a conversation while interest is high.
- [Sell on WhatsApp: Catalog, Orders and Payments in One Chat](https://unboxchat.com/blog/whatsapp-catalog-and-payments-guide): Let customers browse products and pay without leaving the chat. This guide covers catalogs, product messages and payment links.
- [WhatsApp Number Quality Rating and Messaging Limits Explained](https://unboxchat.com/blog/whatsapp-number-quality-rating-and-limits): Your quality rating and messaging limit decide how many customers you can reach. Learn what affects them and how to keep both healthy.
- [WhatsApp Cloud API Webhooks: A Developer Quick Start](https://unboxchat.com/blog/whatsapp-cloud-api-webhooks-for-developers): Webhooks tell your server about new messages and status changes. Learn the handshake, signature check, payload shape and retry handling.

## Legal
- [Privacy policy](https://unboxchat.com/privacy)
- [Terms of service](https://unboxchat.com/terms)

## Optional
- [Full text version](https://unboxchat.com/llms-full.txt)
- [Sitemap](https://unboxchat.com/sitemap.xml)